Service Catalog and the CMDB: Partner in Improving IT Service Quality and Controlling Costs
sponsored by Enterprise Management Associates (EMA)

A Service Catalog helps enterprises transform IT assets into a portfolio of manageable business investments while improving user productivity - often with tangible cost reductions. A Configuration Management Database (CMDB) provides unified access to infrastructure content and context by discovering and building relationships between assets and setting the stage for improved IT decision making. Considering the two together as a system provides benefits that neither has apart.

This white paper discusses the benefits of considering the Service Catalog and the CMDB as a team, including:

  • Making the CMDB and the Service Catalog actionable
  • The benefits of integrating the CMDB and the Service Catalog
  • Best-practice tips for combining the CMDB and the Service Catalog
  • And much more
(THIS RESOURCE IS NO LONGER AVAILABLE.)
 
Available Resources from Enterprise Management Associates (EMA)
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