Chapter 1: The Definitive Guide to Successful Deployment of VoIP and IP Telephony
sponsored by PROGNOSIS by Integrated Research

This is the first chapter in this 8-chapter eBook that offers practical insight into the steps you need to take for successful implementation of VoIP and IP telephony.

Chapter one sets the scene for this informative journey, providing an introduction to the topics and technologies that will be covered throughout the eBook in subsequent chapters.

Written by industry expert Jim Cavanagh - in a clear, concise format for both technical and non-technical professionals alike - this comprehensive eBook will take you beyond the theoretical and provide insight gained from some of the world's largest enterprise deployments - transforming valuable knowledge into a form you can put straight to work.

Published in installments, this eBook also provides checklists and electronic "Report Cards" to help you select and deploy the right telephony solutions, applications, services, and monitoring tools.
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