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Crutchfield Corporation: Reduced Costs and Improved Problem Resolution Management for Custom Enterprise Applications
sponsored by BMC Software, Extending Value with Identify Software
Posted:  26 Mar 2007
Published:  01 Jan 2005
Format:  PDF
Length:  2  Page(s)
Type:  Case Study
ABSTRACT:

Crutchfield Corp., the nation's largest direct marketer of consumer electronics, needed to streamline the integration, migration, upgrade, and maintenance of an exceptionally complex, proprietary, 250-application enterprise system. Discover how they:
  • Migrate applications for Windows XP SP2 in one month, instead of the estimated three to six months
  • Reduced root cause analysis cycle times by up to 70%
  • Improve internal client support while reducing support costs
 
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