SOA provides organizations more flexibility to respond to evolving business demands and helps to differentiate their offerings, increase revenue, and mitigate risk by ensuring corporate, IT, and regulatory compliance. Organizations without a strategy for SOA risk being outpaced and outperformed by competitors that are better equipped to serve customers, seize opportunities and respond to change.

This white paper details how to capitalize on the advantages of SOA by presenting a management framework for implementing an SOA and the technical, organizational and process issues involved. It offers recommendations on building an infrastructure to adequately address the SOA imperative; the critical elements of visibility; trust and control in implementing SOA; a context for understanding the SOA ecosystem; and the importance of governance.