Intrado Inc., the 9-1-1 pioneer, provides the core of the nation's 9-1-1 infrastructure. Intrado's database management and call-routing services support more than 90% of the 9-1-1 calls placed in the United States. Pressure from the FCC places challenges on Intrado including:

• Help 9-1-1 participants keep pace with evolving technologies, public safety challenges, and government mandates
• Provide price/performance benefits of next-generation servers
• Reduce cost and complexity of ongoing IT operations
• Accelerate continuous innovations in emergency response management

Read this case study and learn how Intrado introduced a dynamic, Internet Protocol, based 9-1-1 environment that can be upgraded through software downloads to meet these challenges.