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Business Mentor: In System Design, Treat Exceptions like Exceptions
sponsored by CIO Decisions
Posted:  05 Mar 2007
Published:  01 Mar 2007
Format:  HTML
Length:  1  Page(s)
Type:  Journal Article
ABSTRACT:

If one of the ways we differentiate ourselves is through excellent customer service and since supporting split payments provides customer service, I wondered whether we should spend resources to customize the new system to support split payments? Diane and I had a good enough relationship to have this conversation.
 
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AUTHOR: 

Niel Nickolaisen
Vice President, Headwaters Inc.
Niel Nickolaisen, a former CIO, is the vice president of strategic planning at Headwaters Inc., an energy and building products firm in South Jordan, Utah.


BROWSE RELATED RESOURCES:
Systems Design and Development
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