Increasingly, organizations are demanding continuous service availability with no time for outages, whether planned or unexpected. Outages, poor performance, and scheduled interruptions disrupt business operations, raise costs, and lower customer satisfaction. The costs of outages can be seen in productivity losses both in the IT organization and the business units it serves, lost revenue, and penalties, such as regulatory fines.

This white paper discusses the problems associated with current approaches to fault-tolerant enterprise messaging solutions and introduces strategies to improve operational availability.