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ABSTRACT:
Joe Thielen knew there was a problem when the phone system at a newly acquired company crashed for a couple of days. Then email went down for a week. Thielen, the director of IT operations at organic food conglomerate Hain Celestial Group Inc., flew to Southern California to check things out. Thielen found an IT train wreck. He toured the Los Angeles-area offices of Jason Natural Products, which Hain Celestial had bought a year before in 2004. At one site, a storage area had been turned into a ratty data center--a nest of frazzled wiring. A wire shorted out while Thielen was there.
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AUTHOR:
Michael Ybarra
Contributing Writer, CIO Decisions
Michael Ybarra is a contributing writer for CIO Decisions.
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