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Mercury Customer Perspective: Using Mercury TestDirector to Develop a Software Defect Reporting and Resolution Process

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In this whitepaper a Mercury user shares her unique viewpoint and wealth of experience gained from using Mercury TestDirector to support a variety of large-scale projects, the setup and management of the processes, and how easy the processes could be changed and maintained.

This white paper focuses on some of the best practices she accumulated as the project lead for testing the corporation's new, automated foreign exchange system - a three-year project, by extensively utilizing Mercury TestDirector.

Download Mercury Customer Perspective: Using Mercury TestDirector to Develop a Software Defect Reporting and Resolution Process now.

Author

Punky McLemore Quality Assurance (QA) Testing Manager, Hewlett-Packard Punky McLemore is a quality assurance (QA) testing manager at Hewlett- Packard. Prior to working at HP, McLemore was a QA testing manager at a large U.S. financial institution, where she was responsible for testing all new applications for this multi-billion-dollar enterprise. The institution’s QA staff employed up to 80 testing specialists and the number of Mercury TestDirector® users reached 120. McLemore has 16 years of experience in QA testing and has been a Mercury customer/user for seven years.
Vendor:
Mercury
Posted:
20 Nov 2006
Published
01 Jan 2005
Format:
PDF
Length:
12 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.