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Improving Customer Support Effectiveness
sponsored by Infor

Infor CRM Epiphany Service specializes in personalized, highly responsive customer service operations, providing anytime-anywhere access to consistent product and service information via the Web, and managing distributed field service operations efficiently, from dispatch and customer updates to scheduling.

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Available Resources from Infor
sponsored by Infor
Software Demo: This demo will show how easy it can be to use Infor Automotive Essentials to maintain a lean, yet flexible global automotive supply chain while surviving aggressive cost cuts and supply chain complexity. Watch to learn how to turn the adversity of today's automotive industry into a long-term advantage with Infor Automotive Essentials.
Posted: 04 Dec 2009 | Published: 03 Dec 2009

sponsored by Infor
White Paper: Every company in the automotive market has run up against an array of difficult challenges. However, such challenges are addressable. This paper will show how industry leaders are prospering and will outline five key factors that differentiate them from industry laggards.
Posted: 04 Dec 2009 | Published: 03 Dec 2009

sponsored by Infor
White Paper: This white paper examines the impact of using disparate systems versus an integrated ERP system on your manufacturing operations. The detailed charts on the following pages provide insight into how the inefficiencies associated with change management today can be easily and cost-effectively eliminated.
Posted: 04 Dec 2009 | Published: 03 Dec 2009

sponsored by Infor
eBook: No matter how lean your organization is, you've got a bridge to cross to improve productivity, profitability and market advantage. This eBook will help you to cross that bridge by providing your company with the keys to get going and to turning your organization into a real Lean company that can compete with any organization.
Posted: 03 Dec 2009 | Published: 03 Dec 2009

sponsored by Infor
Software Demo: Today's professionals in the manufacturing industry need information to be directly accessible and visible in order to achieve sustainable growth. Watch this demo to learn how your company can benefit from Infor Discrete Manufacturing Essentials Suite and see just how easy and convenient this suite of solutions can be for your organization.
Posted: 10 Aug 2009 | Published: 10 Aug 2009

sponsored by Infor
Analyst Report: Read this paper to learn about the five tips your company can implement to reduce waste in the supply chain and create a successful lean manufacturing program.
Posted: 10 Aug 2009 | Published: 10 Aug 2009

sponsored by Infor
White Paper: Recently lean manufacturing has gone from an obscure and isolated practice to a mainstream, extensively publicized methodology that is well known throughout the manufacturing and supply chain industry. However, this does not mean it is entirely understood as a business practice, nor does it mean that it has been implemented to any large extent.
Posted: 03 Apr 2009 | Published: 03 Apr 2009

sponsored by Infor
White Paper: This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.
Posted: 14 Nov 2008 | Published: 14 Nov 2008

sponsored by Infor
White Paper: Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes.
Posted: 04 Sep 2008 | Published: 04 Sep 2008

sponsored by Infor
Software Demo: Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company.
Posted: 04 Sep 2008 | Published: 04 Sep 2008

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