Technology and Small Business: Why Should You Care?
sponsored by Nortel Networks Corporation

If you are like many small businesses, you may be overwhelmed by a plethora of technologies that all claim to grow your business, reduce your expenses, improve customer service and enhance employee productivity. After all, your focus is on the day-to-day business, whether you are consumer service oriented (e.g., a retailer, restauranteur, motel operator), knowledge worker focused (e.g. a law office, software developer, advertising agency, real estate agency) or in the wholesale product or service business.

Let's look at four important technologies which could make a difference for your business.

  • Getting closer to your Customers
  • Staying connected on the move
  • The new IP Telephony model
  • A telephone is not just a telephone

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