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ABSTRACT:
Simply put, the Echopass EchoSystem is the ultimate evolution of the call center. A totally customized service integration platform that can flexibly adapt, extend and scale to meet your changing call or contact center needs on demand, as you need it, today and into tomorrow.
Unlike conventional hosted or Customer Premises Equipment (CPE) hardware solutions, the Echopass EchoSystem is both affordable and exquisitely flexible. Whether your need is a simple yet sophisticated call center infrastructure, or a complete contact center capability with multi-channel routing and integrated Customer Relationship Management (CRM) software, the Echopass EchoSystem is able to adapt to your changing situation quickly and cost-effectively.
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