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sponsored by Hewlett-Packard Company
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Posted:
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17 Feb 2005
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Published:
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30 Dec 2004
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Format:
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PDF
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Length:
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12
Page(s)
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Type:
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White Paper
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Language:
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English
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ABSTRACT:
Governance is the holistic way HP engages in and operates within an outsourcing engagement, and it is the key to relationship success. Learn how HP's Global Governance Model incorporates the Total Customer Experience (TCE) and Quality Program at every stage of the customer's business cycle to create a clearly defined process with objectives and documented tools and methodologies.
In addition, HP's Global Governance Model focuses on ensuring that the client/vendor relationship is sustainable and mutually beneficial over a long term - this is a key differentiator for HP's service delivery. This white paper also discusses how HP's Global Governance Model results in establishing:
- A deeper level of trust
- Greater mindshare
- A stronger relationship
- Increased delivery efficiencies
- Business growth
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BROWSE RELATED
RESOURCES
Best Practices | Business Process Outsourcing | IT Governance | Outsourcing
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View All Resources
sponsored by Hewlett-Packard Company
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