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sponsored by Packeteer
Posted:  30 Nov 2004
Published:  01 Nov 2004
Format:  PDF
Length:  2  Page(s)
Type:  Data Sheet
Language:  English
ABSTRACT:
Packeteer offers five service and support packages, allowing you to select the coverage that is appropriate for your organization:

  • Customer Support Program
  • Premium Customer Support Program
  • Partner Support Program Plus
  • Packeteer Software Subscription
  • Premium Packeteer Software Subscription

Customer Support Program (CSP) covers a one-year term and provides technical assistance during normal business hours Monday through Friday. CSP offers next business day advance replacement and Packeteer software subscription - both of which are essential services that help you get the most out of your Packeteer product. CSP must be purchased within one year of product purchase to avoid a 100 percent list-price penalty and can be renewed annually.





BROWSE RELATED RESOURCES
Customer Service | Help Desk Management Services | Software Upgrades

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BROWSE RELATED PRODUCTS: 
Service
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