Voice Print International (VPI), a world leader in digital voice and data recording and quality assurance solutions, today announced the general availability of its Activ! View application for customer-centric screen capture. Designed and developed based on the feedback of contact center supervisors, Activ! View, working in conjunction with any of Voice Print’s recorders, provides contact centers of any size with enhanced features unmatched in the industry today. Features include flexible sharing of video and data records, sophisticated archive management, and many others to efficiently capture any or all multimedia activity on agents’ desktops as they communicate with customers and process their requests.