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sponsored by Qualté, Inc.
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Posted:
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17 Jun 2004
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Published:
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01 Jun 2004
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Format:
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HTML
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Length:
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2
Page(s)
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Type:
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Product Overview
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Language:
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English
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ABSTRACT:
ezSupport Pro Benefits:
- All the features and benefits of ezChat
- All the features and benefits of ezSupport
- POP email (i.e. support@company.com) can be imported, consolidated in one location, and attached to customer support records
- Advanced report generation capabilities, measure support effectiveness, support rep response time, etc.
- Customizable problem ticketing forms allow you to collect the precise information necessary for quick response
- Response layout templates help to standardize question and problem replies
- Customer support window customization available
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BROWSE RELATED
RESOURCES
Customer Support Software
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View All Resources
sponsored by Qualté, Inc.
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BROWSE RELATED PRODUCTS:
Software
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