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ABSTRACT:
The InQuira 6 integration with Siebel 7 greatly enhances employee productivity as it enables employees to search directly from within Siebel across the entire Siebel database. In addition, InQuira 6 can search across a variety of enterprise applications, databases, knowledge repositories, and websites, which can contain a variety of document formats. This ability allows the InQuira engine to access content in its native repositories and does not require consolidation into a centralized repository.
The InQuira Adapter for Siebel leverages corporate investment in Siebel implementations by providing 85%-95% accuracy in search results. InQuira 6 delivers this level of accuracy by leveraging its semantic processing engine to understand the intent of a user's question and match that to the exact response available across the enterprise.
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