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Optimizing the VoIP-Enabled Contact Center and Enterprise
sponsored by Witness Systems Inc.
Posted:  03 Feb 2004
Published:  01 Jul 2004
Format:  PDF
Length:  5  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:
This document explains how IP Telephony impacts customer interaction recording and analysis, as well as how emerging solutions from companies like Witness Systems can support organizations as they migrate to or deploy IP telephony.





BROWSE RELATED RESOURCES
Contact Center Software | Contact Centers | CTI (Computer Telephony Integration) | Customer Interaction Services | PSTN | VoIP

View All Resources sponsored by Witness Systems Inc.
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