Technology-savvy business managers have been hearing a lot about business process management (BPM) technology. BPM would seem to be the answer to all business problems, irrespective of your industry. It is also one of the hottest segments in the software industry, making it all the more difficult to separate hyperbole from reality.

Proof points are starting to emerge, however. The BPM vendors are building their installed bases, and many can point to reference sites that are real success stories. But while BPM is now more than a buzzword, it remains a confusing concept to many in the user community. At a time when technology dollars are at a premium, there is a clear need to understand precisely what BPM can do, and where the business benefits lie – for your company.

To help answer these questions, TIBCO Software commissioned Doculabs, a technology consulting firm with research and consulting experience, to develop this white paper. Designed to be the user’s guide to BPM, this document takes a close look at business process management technology to help you understand what it is, what it can do, and how to go about selecting the BPM solution that best meets the needs of your organization. Finally, we also take a look at the prerequisites to a successful BPM implementation and examples of some forward-thinking organizations that are seeing the benefits of BPM technology. The contents of this guide are based on Doculabs’ research in BPM technology, as well as on our extensive client experience and knowledge of best practices.