sponsored by WRQ, Inc.
Posted:  22 Jan 2004
Published:  01 Jan 2003
Format:  PDF
Length:  2  Page(s)
Type:  Case Study
Language:  English
ABSTRACT:
HPSM's new automated solution is smart enough to take into account the program, claim type, check date, and other variables formerly entered by hand. Today, the claims-payment process, which used to take 5-7 hours a night and required human intervention, now runs in 2.5-3 hours with minimal assistance. More importantly, the automated solution is completely error-free, which means no more late-night phone calls for Eben Yong, MIS manager.





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