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Health Plan of San Mateo Eliminates Errors and Speeds Claims Payments

Cover

HPSM's new automated solution is smart enough to take into account the program, claim type, check date, and other variables formerly entered by hand. Today, the claims-payment process, which used to take 5-7 hours a night and required human intervention, now runs in 2.5-3 hours with minimal assistance. More importantly, the automated solution is completely error-free, which means no more late-night phone calls for Eben Yong, MIS manager.

Vendor:
WRQ, Inc.
Posted:
22 Jan 2004
Published:
01 Jan 2003
Format:
PDF
Length:
2 Page(s)
Type:
Case Study
Language:
English

This resource is no longer available.