Product Description
Inside Echopass Call Center On-Demand is Genesys Telecommunications Labs’ sophisticated routing and queuing functionality, pre-integrated with our service and priced to meet the needs of mid-to-large enterprises and government agencies. Call Center On-Demand supports local agents, remote agents, and multi-site virtual on-demand contact centers. Because Echopass hosts all of the infrastructure, your agents only require PCs connected to your LAN (via high speed cable or DSL for work-at-home agents).
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