• All the features and benefits of ezChat
• All the features and benefits of ezSupport
• POP email (i.e. support@company.com) can be imported, consolidated in one location, and attached to customer support records
• Advanced report generation capabilities, measure support effectiveness, support rep response time, etc.
• Customizable problem ticketing forms allow you to collect the precise information necessary for quick response
• Response layout templates help to standardize question and problem replies
• Customer support window customization available

Type: Software

Browse Related Products:
  • Customer Support Software