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Product Description
IVR-Results is a tool used by small to Fortune 500 sized companies, call centers and or any firm who wishes to provide very cost effective information and services to customers, debtors or consumers via telephone without live operators. IVR-Results can deliver retrieved information from either local or remote databases to inbound callers as voice prompts and can also store relevant information from the inbound callers. IVR-Results easy to use and follow menus can be performed either by recognition of the predetermined voice words, which is done through the integration of voice recognition technology or buy using the keypad of regular phones.
IVR-Results will be the most comprehensive and cost effective IVR solution for every corporation, who provides services and product or just general information to its customers via standard telephone lines. IVR-Results can be used in various institutions such as banks, mortgage or credit institutions, collection agency's insurance firms, political polling and public services and more…..
IVR-Results can be easily connected to analog lines, PBX extensions, PRI lines and networks. The Ivr-results system can communicate with various databases, call flow, call routing, conference calls, screen pop-up support, system language and other features can be implemented according to customer requirements.
Type: Software
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Product Information:
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