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| Dec 2, 2009 |
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Product Description
The organization adopting Customer Care Center for managing their customer gets benefited the following ways.
Benefit to your customers –
Extends the visibility of customers into his/her case to anytime/anywhere to check the status or update their case
Customers receive immediate and automated registration confirmation of case, queuing number and estimate waiting time
One can read the News/Status before they add a new case, which may answer some questions concerning known issues
Browsable and searchable F.A.Q.(knowledgebase) will help to answer common questions quickly
Type: Software
Browse Related Products:
• CRM Software
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Product Information:
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