Fujitsu Technology Solutions, Inc., has the answer. For more than 30 years we've provided managed services to some of the world's largest, most successful corporations. Our experience designing, deploying, and maintaining mission-critical, high-availability systems is unparalleled. And as part of the Fujitsu Group—a global family of IT infrastructure experts—Fujitsu Technology Solutions, Inc., extends its expertise across the enterprise and around the world.

We offer flexible support services tailored for your OS/390 and UNIX environments (including Sun, IBM, HP, STK, EMC, Compaq, Dell, Inrange, and Cisco) and IT operational services to enhance systems availability and performance. For an overview of our offerings, please see Managed Services.

Mission-Critical Support Services
You can reduce the complexity and costs associated with managing your IT environment.

You can gain increased accountability from your service providers. You can achieve increased IT effectiveness through improved operational efficiencies.

With Mission Critical Support from Fujitsu, we take responsibility for multi-vendor maintenance, availability issues, and problem management providing a single point of contact and accountability, for a single monthly price on a single contract across heterogeneous IT environments.

Fujitsu support services provide greater flexibility than OEM maintenance contracts in the types of coverage, service level agreements, and hours of coverage, up to and including 24x7 high availability support services as well as "self-maintainer" options. Support options can be mixed and matched as dictated by operational requirements.

Flexible support options are available for a variety of platforms including Sun, IBM, HP, STK, EMC, Compaq, Dell, Inrange, and Cisco.

For more information on our unique StorageTek support services, please see Silo Support Services.

Operational Services
Fujitsu Operational Services provide proactive, predictive services that enhance systems availability and increase visibility of issues before they become problems. Our goal is to provide value services that improve the operational excellence of your existing IT assets and result in significant savings through efficiencies. It's all about knowing what assets you have, how you use them, and how they are performing. Fujitsu Operational Services include:

Asset Management Services. A cost effective and efficient way to identify, track, inventory, and report your IT assets. Asset inventory information is provided via a secure Web-enabled portal that is tailored for your specific needs. For detailed information regarding this service, please see Asset Management Services.

Performance and Capacity Management Services. A real time cross-platform performance monitoring service that can identify bottlenecks and capacity issues before they result in system downtime. Event monitoring and automatic alert thresholds are customized to your specific system requirements. Data is provided in an easy-to-use Web browser format. For detailed information regarding this service, please see Performance/Capacity Management Services.

Type: Service

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