Enigma, Inc.
200 Wheeler Road
Burlington, MA 01803
USA |
TEL: 781-273-3600
FAX: 781-273-4400
http://web.enigma.com/ |
Organization Type: Vendor
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About Enigma, Inc.
Enigma unlocks the motion of industry by integrating the technical information used to service and support large, complex equipment into B2B e-commerce systems. This product support information fuels purchasing decisions in the capital equipment aftermarket. In industries that sell and support capital equipment, the profits from follow-on sales often exceed the original product sale by 30 to 50 percent. This makes it critical for manufacturers to create sell-side, content-driven, B2B e-commerce sites that use the Web to increase customer loyalty for aftermarket sales. Critical to the success of sell-side B2B e-commerce sites is integrating the technical information that drives e-commerce into transactional processes and decision-support systems. When content is dynamic and integrated into these systems it becomes transactive content.
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Browse Reports by TopicMaintenance Contracts | Asset Management (Finance) | Manufacturing Industry | Productivity | Aerospace and Defense Industry | Sales | Customer Support Software | Identification Systems | Electronic Catalog Management | Customer Self-Service | Cataloging (Information Management) | Automotive Industry | Documentation | OEMs | Equipment Maintenance Management Software | Engineering Services Industry | Customer Satisfaction | Regulatory Compliance | Business Process Automation |
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