KNOVA Software
10201 Torre Avenue, Suite 350
Cupertino, CA 95014
USA |
TEL: 800-572-5748
FAX: 408-863-5810
info@knova.com
http://www.knova.com |
Organization Type: Vendor
Revenue: $10M - $100M
Date Founded: 1991
Ticker: KNVS |
About KNOVA Software
KNOVA, a Consona CRM solution, provides Intelligent Customer Experience solutions that maximize the value of every interaction throughout the customer lifecycle. The KNOVA 7 suite of self-service, contact center, and peer support applications automate the most critical part of customer service - actually resolving the case, not just tracking it. KNOVA's Interactive Marketing solutions deliver a trusted, personalized, and optimized customer experience. The result: reduced service costs while improving customer satisfaction, and increased revenues from a more loyal customer base.
Industry leaders including EDS, Ford, Hewlett Packard, H&R Block, Novell, Merrill Lynch, McAfee, Reuters, and QUALCOMM rely on KNOVA's award-winning solutions to deliver world-class customer service.
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Browse Reports by TopicKnowledge Management | Customer Service | Customer Support Software | Knowledge Management Software | Call Centers | Contact Centers | Self-Service Applications Software | Customer Interaction Services | CRM | ROI | Help Desks | Change Management | User Experience | Call Center Management | Contact Center Software | Help Desk Software | Contact Center Management | Best Practices | Help Desk Management | Customer Satisfaction |
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