Freudenberg IT

Freudenberg IT operates its data centers worldwide across all time zones using the FIT Dual Data Center and FIT Data Center Cluster concept. All data is mirrored into different data centers, ensuring that data storage and data backup are spatially separated. Using this concept, Freudenberg IT over fulfills SAP's standards for international SAP hosting and worldwide data center operations. An important part of the certified service package is the global integration of the FIT Customer Support Center organization, which is available around the clock to answer questions in a variety of languages on processes, applications and system operation. The service delivery processes and management services follow ITIL/ITSM and SAS 70 Type II specifications. On this basis, all SAP applications and IT infrastructure at all data centers in Europe, North America and Asia are maintained in a secure, uniform and highly available manner.