BoxTone
8825 Stanford Boulevard
Columbia, MD 21045
USA |
TEL: 410-910-3344
FAX: 410-312-0626
http://www.boxtone.com |
Organization Type: Vendor
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About BoxTone
BoxTone software is the one place to go to manage, monitor and support the enterprise BlackBerry platform. Its agentless modular platform provides IT operations, engineering and help desk with a fuller picture of performance inside and outside the firewall, faster alerting, better root cause, fewer chronic problems, and deeper insight into hard-to-find issues.
The secret is BoxTone's patented SmartMP™ technology - which uses high-volume data collectors, analyzers and mobile pattern-specific rules engines to instrument and measure the actual real-time performance of every email and application flow going to and from every enterprise BlackBerry smartphone user 24x7.
Thanks to this approach, BoxTone clients routinely report:
30-40% fewer incidents in first 90 days
70-80% faster troubleshooting (from hours to minutes)
70-80% fewer service desk to IT operations escalations
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Browse Reports by TopicMobile Device Management Software | Service Level Management | Handheld Devices | Mobile Device Management | Wireless Computing | ITIL | Capacity Management | Service Desk Management | Asset ManagementView All Documents
sponsored by BoxTone |
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