Voxify
1151 Marina Village Parkway
Alameda, CA 94501
USA |
TEL: 510 545 5000
FAX: 510 545 5055
marketing@voxify.com |
Organization Type: Vendor
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About Voxify
Voxify?? develops and hosts speech self-service solutions that improve business performance and reduces customer service costs. Our products, referred to as Automated Agents??, model the expertise and personality of a skilled Customer Service Representative, enabling them to handle both information and revenue generating calls, such as taking reservations, selling products, and answering account requests. From an ever expanding library of Speech Application Templates, which includes our patented Conversation Engine??, we deliver integrated, completely customized enterprise speech self-service applications to companies of all sizes in less than 8 weeks - not the months or years typically required when using traditional speech development tools.
Voxify is already helping the call centers of organizations across a broad range of industries to deliver new services, close more sales, and handle unplanned call volumes without hiring staff or investing in costly IT infrastructure. Global business enterprises, including leaders in retail, travel, hospitality, entertainment, financial services and healthcare use Voxify self-service applications to automate, streamline and manage a broad range of important customer service calls. In fact, more companies are automating their critical customer service calls with Voxify than any other hosted managed service company.
Leveraging industry standards and web-native technology enables Voxify to link geographically dispersed speech applications and call centers to work together in real time, with up-to-the-minute information. To assure customer success, Voxify offers a full range of professional services including implementation, training, consulting and technical support.
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Browse Reports by TopicCustomer Service | Contact Center Software | Self-Service Applications Software | Call Center Software | Contact Center Management | Telephony Systems | Voice Recognition Software | Telephony Services |
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