Changing corporate culture to focus on customer service and support is practically a routine activity in large service-oriented organizations these days.This case study covers what VMware is doing to provide outstanding support for their customers.
In this week's Computer Weekly, we go behind the scenes at the building of Heathrow's high-tech Terminal 2 and hear from its CIO about the IT innovations. John Lewis saw 44% online sales growth over Christmas – we find out how the IT team delivered. And News International talks about moving its IT to Amazon's public cloud. Read the issue now.
In the second part of our 'Future of Financial Services' e-guide series, read about how the financial services industry is not just being shaken up with cosmetic changes, but is about to go through the process of being stripped down and rebuilt.
To review 6 key findings about the increasingly decentralized and complex state of security hygiene and posture management (SHPM), download this 32-page research report by TechTarget’s Enterprise Strategy Group (ESG).
To understand how organizations are tackling security hygiene and posture management (SHPM), ESG surveyed 383 cybersecurity professionals. Review this report to learn about the common coverage gaps and challenges associated with SHPM.
17% of organizations report that their approach to security hygiene and posture management (SHPM) is completely decentralized, while 41% consider their approach to be only partially centralized, according to research by Enterprise Strategy Group (ESG). To learn more about the complex state of SHPM, dig into this ESG report.
In this E-Guide we turn to the Computer Weekly Security Think Tank, a hand-picked panel of cyber security insiders, experts, analysts, and advocates with over a century's worth of collective experience between them, to explore the topic of Security Information and Event Management (SIEM), and Security Orchestration, Automation and Response, (SOAR).
CISOs and cybersecurity policy play a much more important role in business decisions than ever before. This is despite the fact that the majority of large and small companies spend less than $5 million annually on cybersecurity. Access the State of CISO Influence report here to learn about the state of security.
This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.
