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By Louella Fernandes and Clive Longbottom
The managed print services (MPS) market has matured since many organisations inked their first deal. Organisations moving beyond first generation engagements have often reached the end of their cost-cutting phase and are now looking for innovation to drive more business value.
MPS is extending beyond the enterprise print environment to address requirements of mobile and remote workers, as well as encompass IT infrastructure and business process outsourcing. By leveraging the synergies of managed print services (MPS), business process services (BPS) and IT services (ITS) through a single provider, enterprises can drive business process innovation that pays continuous dividends.
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Quocircais a research and analysis company specialising in the business impact of information technology and communications.