eGuide: ITSM basics and best practices

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As an IT professional, you are always struggling to balance efficiency with service quality. But how do you know which management strategies actually yield the expected results? This expert e-guide, brought to you by SearchDataCenter.com, explains why change management is a critical IT service management process and reviews ten factors to consider before implementing it in your organisation. Also, learn why the IT Infrastructure Library is a resource you should take advantage of and discover five tips for using it.

Vendor:
TechTarget CIO
Posted:
Feb 8, 2021
Published:
Jul 5, 2011
Format:
PDF
Type:
eGuide
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