You've requested...

A Breakthrough Approach for Efficient IT Service Delivery

If a new window did not open, click here to view this asset.

Download this next:

Defending donor data against third-party risk

With more than $150 million in revenue, a large philanthropic organization must effectively secure their donors’ data, which requires defending against third-party risk.

So, the organization set out to augment their security stance. But how? By employing the expertise of a partner.

Download this case study to learn about the partner that enabled the business to boost security and donor confidence.

These are also closely related to: "A Breakthrough Approach for Efficient IT Service Delivery"

  • An inside look at AstraZeneca’s IT

    AstraZeneca operates one of the most robust hybrid IT environments in the bio-pharmaceutical industry—however, in an industry where speed is everything, their growing technology bottlenecks were holding them back.

    In this case study, learn how AstraZeneca quickly deployed hybrid cloud automation, provisioned apps 150x faster with self-service, and turned central IT into a business enabler.

    Read the study here.

  • Computer Weekly – 20 July 2021: Ripe for change – mixing digital innovation with traditional winemaking

    In this week’s Computer Weekly, we find out how global winemaker Concha y Toro uses the latest tech to enhance 150-year old traditional processes. Pharma giant GSK explains how an API strategy is changing its consumer healthcare business model. And we look at how retailers are using livestreaming video technology to bridge the gap between in-store and online selling. Read the issue now.

Find more content like what you just read:

  • Can a tiny, wearable device help save lives and potentially $Billions?

    After more than 18-million hours on more than 150,000 hospitalized patients, independent analyses show the LEAF Patient Monitoring System helps prevent painful and life-threatening pressure injuries. Discover how many lives, and dollars, can be spent by investing in LEAF in this white paper.

    Download

  • Storage in a Virtual Environment: Expert Answers to 4 FAQ

    This E-Guide explores how you should approach a move to a virtual data center, how that move will affect your data center's storage system performance and how the roles of your administrators will be impacted.

    Download

  • Virtual Data Center E-Zine: Volume 39: Managing Virtualization Patches

    Keeping all of your patches up-to-date is a tedious but necessary task in order to ensure a fully protected data center. This dedicated e-zine highlights tips and strategies for making patch management easier and less time-consuming.

    Download

  • Build a better webinar: Content brainstorming

    Editorial planning and content brainstorming can be an ever-present stressor when it comes to creating and growing a successful webinar program. Maybe your team has too many content ideas, or too few. Either way, how can you pull everything into something actionable? Tune into this webinar to learn more.

    Download

  • Virtual Data Center E-Zine Volume 37: Maximizing Virtual Data Center Consolidation

    Virtualization may be well underway, but it doesn't mean new challenges won't arise as you continue to navigate your initiative. This expert e-zine offers detailed guidance for achieving the right balance in your virtual data center and presents key findings concerning your peers' consolidation objectives for 2012.

    Download

  • SDN in the Data Center: What's in Store for the Future

    Virtualization of servers and workloads has improved the efficiency of data centers, but networking has lagged behind. This eGuide takes a look at software-defined networking (SDN), and how it has the potential to fully integrate the data center.

    Download

  • Focus: how to avoid being hit by ransomware

    In this special report, we analyse the risks of ransomware and provide the latest best practice advice on how to protect your organisation from this fast-growing form of malicious software.

    Download

  • Presenting the Upsides and Downsides of Server Virtualization to Management

    Convincing top management of the benefits of server virtualization is crucial to the success of your virtualization project. This e-book breaks down the pros and cons of server virtualization. Access now to discover advice on to present the best business case to top management.

    Download

  • Data Center Modernization Starts With Cloud, SDN and Virtualization

    This expert guide covers the essentials of modernizing your data center.

    Download

  • Expert Best Practices: Using Linux for Data Center Consolidation

    Access this expert e-guide for the top advantages of using Linux in a data center consolidation project. Learn how using Linux can help you more effectively reduce cooling costs, reduce real estate footprint and improve server workload utilization.

    Download

  • Expert tips for consolidating servers and avoiding sprawl

    This expert e-guide from SearchWindowsServer.com explains how you can leverage virtualization and other techniques to reduce the costs of running servers. Plus, obtain exclusive advice and answers to frequently asked questions about developing an effective server consolidation plan.

    Download

  • IT Handbook: Security Best Practices for Server Virtualization

    Without the right plan for managing security, much of your proprietary data and  information is at great risk. Access this expert resource, from the editors at SearchServerVirtualization.com, to learn the essential best practices for maintaining security in your virtualized data center.

    Download

  • Combining Virtual Server Backup Methods for a Complete Strategy

    Discover the benefits of virtual server backup vs. traditional data backup methods and learn how you can combine the two approaches for a complete (and free) VM backup strategy.

    Download

  • A Computer Weekly Buyer's Guide to Datacentre Management

    Only 31% of IT decision-makers surveyed said that they had a repeatable, optimised or managed strategy in place. Take a look at this vendor-neutral buyer's guide to see how the experts are predicting cloud computing will impact your data center in the next 3 years.

    Download

  • Global ransomware attack is a security wake-up call

    In this week's Computer Weekly, we look at the global WannaCry ransomware attack that spread over 150 countries – will it be the wake-up call to take cyber security seriously? Also, find out how Moscow is leading the way in smart city digitisation. And our latest buyer's guide examines customer experience management.

    Download

  • Unix-to-Linux Migration

    Get a step-by-step approach for data center managers that covers everything from making the business case to getting the best training. Sections in this IT Handbook include training staff to manage linux environments and much more.

    Download

  • Practical examples of how DCIM can make colocation data centers competitive

    In this white paper, discover practical examples of how modern commercial DCIM software can make colocation data center operations more competitive by improving resiliency, security, sustainability, transparency, and more.

    Download

  • Your expert guide to data protection strategy: backup, replication, snapshots and virtualisation

    We walk you from the basics of backup methods to the pros and cons of different ways of protecting data and key issues in virtual machine backup.

    Download

  • ITIL lifestyle management: Benifits to consolidation strategy

    Access this expert e-guide for an in-depth look at each of these strategies and determine which one is best for your business. Download now and learn how ITIL lifecycle management can benefit your consolidation strategy.

    Download

  • The New Network: Software-Defined Networking Gets Real

    Take a look at what lies behind the software-defined data center network to uncover if data center convergence will truly become a reality and if we will finally achieve the total orchestration and automation in a virtualized environment we've been waiting for.

    Download

  • Making multi-tenant colocation data centers more competitive

    In this white paper, explore practical examples of how modern commercial DCIM software makes colocation data center operations more competitive by improving resiliency, security, environmental sustainability, transparency, and operational efficiency.

    Download

  • 5 new metrics for environmental sustainability you need to know

    To find out how your organization can improve both the accuracy of your sustainability tracking in the data center and the utility of your ESG reports, download this essential guide to environmental sustainability metrics.

    Download

  • Data center convergence's storage benefits

    Large data centers are experiencing massive growth in storage traffic and storage capacity requirements. This expert Eguide explains how data center convergence enabled by software-defined networking and storage can manage this rapid growth for you. And read on for an evaluation of new storage for virtualization options.

    Download

  • 10 benefits of Cobalt Iron Compass for edge computing backup

    With Cobalt Iron Compass, you can eliminate the complexity and costs normally associated with edge computing backup processes. Download this datasheet to find out how and to discover the essential benefits of leveraging this solution for edge computing backup.

    Download

  • 3 best practices to boost your data center sustainability

    In this white paper, dive into the challenges that aging infrastructure can pose to your environmental sustainability goals, and discover 3 approaches to modernizing your data center infrastructure systems.

    Download

  • Will digitization drive decarbonization in the data center?

    In this e-book, take a deep dive into the importance of environmental responsibility in the data center, demystify Scope 3, and take a look at the sustainability software available today.

    Download

  • CX leader’s guide to contact center analysis

    Contact center analytics refers to the process of gaining business insights with the key purpose of helping management track, analyze, and improve various services and performance metrics and convert them into actionable insights. Read this blog to learn more.

    Download

  • 4 ways to reap virtualization benefits through budgeting

    When it comes to virtualization, budget planning is the key to success for any organization. This e-guide reviews why no matter what kind of cost saving benefits virtualization promises, having an established budget is essential to help with new purchases, ongoing support and software licensing costs.

    Download

  • Reduce cloud data protection TCO by up to 50%

    Download this product overview for a close look at how Dell Apex Backup Services for Hybrid Workloads can help your organization improve data visibility for your most complex information environments and reduce TCO with no hardware, no software and no complexity.

    Download

  • Data Center Facilities for IT E-Book, Chapter 4: Data Center Design and Build Out

    In this expert e-book, learn how to visualize each phase of your data center construction project and its energy usage. Use this guide to help ensure that your data center renovation project will go as smoothly as it can. Discover strategic topics such as: the true cost of construction, design firm selection criteria, and much more.

    Download

  • Physical infrastructure you need for a connected world

    No matter where your data center resides, you still need the physical infrastructure to connect meeting rooms, network cabinets, and everywhere else you operate. It doesn’t matter if your data center serves one building or is part of a global solution, having top-tier layer 1 infrastructure solutions are a necessity. Read on to learn why.

    Download

  • 8 green computing best practices

    The overall amount of energy used in data centers is massive: the International Energy Agency (IEA) estimated that data centers used up to 1.3% of the electricity consumed worldwide in 2021. Here are eight green computing practices to make data centers more energy-efficient and sustainable, with both environmental and business benefits.

    Download

  • CX & contact center tools for the public sector

    As public sectors continue to figure out ways that they can leverage new technology to improve their functionality, many are working to enhance CX strategies in hopes of taking their contact centers to the next level. But with so many tools available, how can you know which are best for your needs? Tune into this webinar to learn more.

    Download

  • Unix-to-Linux Migrations Handbook

    This IT handbook provides expert tips on ensuring a successful Unix-to-Linux migration. Discover common mistakes to avoid and review the advantages Linux can offer.

    Download

  • Data center facilities management: Are you close to total failure?

    Here's the thing about data centers: overheated servers and cooling failures are worse than power failures. This e-guide will help you re-evaluate your data center's physical metrics and update your facilities management strategy.

    Download

  • Contact centers: Improving performance with KPIs

    InflowCX offers a transformational consulting practice for contact centers built around the analysis of key performance indicators to identify areas of improvement. Watch this webinar to learn more about their approach and how it can benefit your business.

    Download

  • 10 ways analytics boost your CX

    Leverage contact center data to gain customers, boost renewals, hike revenue, enhance CX, and train agents. Use predictive analytics and speech tech on call times, behaviors, and performance. Tailor customer paths with segmentation. Discover more in this full blog post to optimize your contact center.

    Download

  • How to survive the data center energy crisis

    Discover in this e-book the IT and data center sustainability risks you need to know in order to survive the data center energy crisis.

    Download

  • VM Backup Methods for Quick VM Recovery

    Learn two essential approaches for getting a server back online in just minutes – the failover method and data prioritization and discover which strategy trades slightly more downtown for less up-front data storage waste.

    Download

  • 11 key considerations prior to a data center upgrade

    The key to smooth, successful and meaningful data center upgrades is preparation. Know the goals and the path to each goal, and meet the roadblocks along the way to bring huge benefits to the upgrade process. In this e-guide, learn the 11 key steps you must take to ensure neat migrations, good availability, continued security and limited downtime.

    Download

  • Balance data center & cloud to fill 6 digital infrastructure needs

    According to the latest State of the Data Center Report, 83% of respondents are repatriating workloads from the cloud back to on-premises data centers and colocations, with a close eye on evaluating costs. Discover how to strike a balance between cloud and DC investments by downloading this e-book.

    Download

  • Overcoming the power distribution hurdle in dense data centers

    Discover in this case study how Panduit’s Overhead Power Distribution System helped UI Health overcome the power distribution and server hardware challenges that many data centers are facing today.

    Download

  • How to solve the data problem with a new network architecture

    Some enterprises have closed down their data centers, but it doesn’t seem likely that another 7 out of 10 enterprise data centers will go offline in just five years. In this brief, learn why a new paradigm is needed to extend the WAN beyond the data center to the multi- and hybrid cloud environment in which the modern enterprise operates.

    Download

  • How you can improve call center productivity in the AI era

    When it comes to call center agents, the threat of AI coming for their jobs has been widely discussed and published in articles all over. However, AI should not be considered a replacement. It’s a tool to empower your agents to resolve cases faster, make better informed decisions, and ultimately, make your customers happier. Read on to learn more.

    Download

  • Pros and cons of 4 types of software defined storage (SDS)

    In this eGuide, find out how software defined storage (SDS) will become a key tool in future-proofing an infrastructure. In addition, learn the pros and cons of 4 types of SDS: hypervisor based SDS, hyper-converged infrastructure SDS, storage virtualization SDS and scale-out object and/or file SDS.

    Download

  • Call center data analytics 101: CX leader’s guide

    With 52% of today’s customers agreeing that they expect a response from a brand within an hour or less, and 48% saying that they expect specialized treatment to stay committed to a brand, it has become critical for organizations to enhance their call and contact center processes. Dig into this article to learn more.

    Download

  • Data Center & Hybrid Cloud Security

    Data Center & Hybrid Cloud Security helps you rethink your approach to security to better protect your data and workload in the on-premises data center and across multi-cloud environments. Download the 83-page chapter book today.

    Download