Editorial Resource Guide: Read this E-Guide and discover the benefits of IT and Oracle DBA certifications. No matter what your role in IT, this E-Guide will help you learn to keep an eye on the industry trends and the processes used for certification.

Posted: 18 Nov 2009 | Published: 18 Nov 2009

Editorial Resource Guide: Read this E-Guide and explore how certifications can help SAP gauge market levels of training and experience to deliver a better and faster ROI. Discover how the Business Process Expert certification can enhance the skills needed to create and compose business processes as well as bridge the gap between IT and business.

Posted: 18 Nov 2009 | Published: 18 Nov 2009

Ezine: IT Service Management frameworks are helping CIOs leverage best practices to lead change, improve response time and better manage the IT/business relationship. In this CIO Decisions eZine, experts offer insights into how to roll out your ITSM implementation.

Posted: 10 Nov 2009 | Published: 10 Nov 2009

Editorial Resource Guide: Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL.

Posted: 15 Sep 2009 | Published: 15 Sep 2009

Analyst Brief: In this paper, the top information services leaders share their expertise on how to most efficiently build your IT staff. Read this paper to learn the essential qualities and must-haves for your company's IT Staff.

Posted: 18 Aug 2009 | Published: 18 Aug 2009

Video: In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.

Posted: 17 Aug 2009 | Premiered: 07 Aug 2009

Analyst Brief: In many IT organizations, inadequate succession planning is a time bomb - easily ignored in the short term, but with the potential for disaster in the future. This e-book details steps your company can take to ensure a robust IT succession plan.

Posted: 19 Feb 2009 | Published: 01 Dec 2008

Analyst Brief: This ExecBlueprint discusses the evolving role for the technology executive and what now constitutes "effective IT governance." The authors share effective strategies for building a good relationship with the CEO, planning projects, and managing the technology staff.

Posted: 19 Feb 2009 | Published: 01 Dec 2008

Analyst Brief: ITIL is quickly becoming the global standard in IT service delivery, and for good reason - it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Read this brief for advice on it's proper implementation.

Posted: 19 Feb 2009 | Published: 01 Dec 2008

Analyst Brief: In this brief, three top HR and talent development experts from Continental Automotive Systems, Vail Resorts Management Company, and ArvinMeritor share their insights on leadership training, giving three perspectives on development methods that work.

Posted: 19 Feb 2009 | Published: 01 Dec 2008