WHITE PAPER:
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
EGUIDE:
Server virtualization and virtual desktops can make configuring and managing storage systems a lot tougher. These 10 tips can help ease some of the stress caused by managing storage in a virtual environment.
SERVICE LISTING:
The Cisco Catalyst 2955 Series is an industrial-grade switch that provides Fast Ethernet and Gigabit Ethernet connectivity for deployment in harsh environments.
PRESENTATION TRANSCRIPT:
Recent rulings around Net Neutrality and Lawful Intercept are enabling service providers to take more control over the applications running on their networks. But, due to Facebook and Twitter, operators are struggling to test these policies.
WHITE PAPER:
This document describes the innovative approach introduced by the Cisco MDS 9000 Family to support an end-to-end virtualized SAN environment that is flexible, secure, scalable, and mobile.
WHITE PAPER:
Today’s business models do not create the commensurate revenue to fund the investment to deliver against growing traffic volumes. This is particularly salient in North America as CSPs provide more services and bandwidth on flat rate ‘all-you-can-eat’ price models. Read this paper to learn so much more.
WHITE PAPER:
This white paper describes the innovative approach introduced by the Cisco MDS 9000 Family to support an end-to-end virtualized SAN environment that is flexible, secure, scalable, and mobile.
WHITE PAPER:
This paper outlines the best practices for collecting network and application performance information over MPLS enabled wide area networks by using the nGenius Solution's Site Monitoring feature to monitor traffic flows destined for remote sites.
sponsored by Do Not Use - Singapore Telecommunications Ltd
WHITE PAPER:
IP VPN technology is a viable solution for manufacturing companies seeking to weave their operations into the rapidly changing industry. It has unleashed a new era of IT infrastructure and this white paper provides the details.
WHITE PAPER:
High-performance businesses demand a high-performance network infrastructure that provides fast, secure and reliable delivery of the applications that drive the business. Switches deployed in regional offices, campuses and data centers enable these business processes by connecting users.
