EZINE:
In this issue of MicroScope, we look at the channel opportunity in the SME customer base as they look for managed services support, our roundtable discussion looks at the transformative appeal of unified communications, and consider why software development houses are switching to no-code. Read the issue now.
RESEARCH CONTENT:
Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of interactive presentations, written especially for Computer Weekly.
WHITE PAPER:
Cloud computing is becoming more common across organizations, but what are effective ways to help maximize what this application has to offer? Check out this IDC survey and learn how utilizing capacity management while moving to the cloud can help optimize your IT infrastructure to better meet business needs.
EBOOK:
Learn how a managed SD-WAN can help your organization optimize network performance, increase network agility and pinpoint disabled network connections.
EGUIDE:
This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.
WHITE PAPER:
Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs.
WHITE PAPER:
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
EGUIDE:
In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
